The present general conditions of sale aim at specifying the rights and obligations of the purchaser with regard to the market products on Internet site www.tatouvushop.com belonging to “Tatouvushop.com”.

“Tatouvushop.com” will be able to constantly modify the present general conditions of sale, subject revealing these modifications on Internet site www.tatouvushop.com.

In the event of effective order, the drawn up contract concerns the regulation of the remote sale and is subjected to the French law (in particular with the L121-16 articles in L121-20 of the Code of Consumption).

Article 1 - Application of the General Conditions of Sale
The present general conditions of sale are made available of the customer by Internet site www.tatouvushop.com Consequently, the fact of placing order implies whole adhesion and without reserve of the purchaser under these general conditions of sale.

Article 2 - Products
The offered products are in conformity with the French legislation into force.

The offers of products and prices contained on the www.tatouvushop.com site are valid as long as they are visible on the site and within the limit of stocks available.

The products of Internet site www.tatouvushop.com can be added and/or withdrawn without notice. The artisanal products are subjected to light variations of form, weight, of size and colors.  “tatouvushop.com” could not be held responsible for any accident or damage which can intervene in the use of the sold articles.

Each product of Internet site www.tatouvushop.com is unpacked carefully by our care in order to check their state and their operation.

Article 3 - Order taking
By order, it is necessary to hear any order bearing on our products being reproduced on our tariffs, and accepted by our company, accompanied by the payment envisaged on the purchase order. The orders can have placed on Internet. They do not bind “tatouvushop.” and the purchaser that after the sending of the confirmation of tatouvushop.

After having placed his order, the purchaser will receive by email an acknowledgement of delivery indicating all the components of the contract: product ordered, price, forwarding costs,… (provided the electronic address of the purchaser, that it indicated in the form of order, does not contain an error). The sending of the confirmation of the share “tatouvushop' will be done in the second time and will bind the purchaser and “tatouvushop” by this contract.

The customer must check the contents of the order and inform us immediately in writing any error, if not it order is valid. The transmitted orders are irrevocable for the customer, except acceptance written on behalf of “tatouvushop”.

The information given by the purchaser at the time of the order taking engages it and any error could not be responsibility “tatouvushop”.

The “double click” of the consumer, acceptance of the general conditions of sale and confirmation of order, under the purchase order constitutes an electronic signature which has, between the parts, the same value as a handwritten signature.

"Tatouvushop” is committed not revealing with thirds personal information that the purchaser communicated at the time to place an order. They will be used by its internal services only for the treatment of the order.
"Tatouvushop” reserves the right to cancel any order of a customer with whom there would be a litigation relating to the payment of a former order.

Article 4 - Price
The prices are stipulated in euros except share in the expenses of port. They are made available of the customer on the purchase order. The prices of the products, the related taxes, fresh of port, are indicated on the invoice.

The applicable VAT is to 19,6%.
The prices are those in force at the time of the final recording of the order and being reproduced on the purchase order. These prices can be different from those appearing in the pages presenting the various products, because of external events, and in particular of modifications of the prices due to the suppliers.

Article 5 - Payment
Any order must be regulated in the 15 days following the date of the purchase order without "Tatouvushop” having to make a recall.

Credit transfer, accounts - cheques, mandate cash and bank cards are accepted subject to final cashing, and without costs the taxable to tatouvushop. Any expenses additional of bank (expenses of rejection, of transfer) charged to tatouvushop could be the subject of a request for refunding partial or complete near the purchaser.

The purchaser must join to the payment his number of purchase order which is transmitted to him in the acknowledgement of delivery of the contract. In the event of payment by mandate cash or cheque, the number of customer must also be joined. Without this information, “Tatouvushop' will not be able to treat your payment under the best conditions.

The order is considered effective only when the centers of banking payment gave their agreement for the taking away on the account of the customer. In the event of refusal of the known as centers, the order is automatically cancelled and the customer warned by email, or other.

In the event of payment by cheque, the purchaser must discharge the integral payment of his order at the time of his acceptance of the offer and subject to the exercise of his right of retractation. The purchaser guarantees to “tatouvushop”, during the validation of purchase order sound, which it is in regular situation with regard to the transmitter of the cheque.

In the event of integral non-payment of a come invoice in the term, incomplete or non-existent, for some reason that it is, “tatouvushop” reserves the right to block the delivery of the ordered product, to even assert unbounded time the product concerned with the litigious order.

Article 6 - Sending of the parcels and delivery
There are several types of sending of parcel containing the products:

If the parcel exceeds 30kg, we will be obliged to call upon a company of transport other than the Post office. In this case only, the carriage costs will be calculated with height of 5%du total amount of the order.

The delivery periods are 2 to 7 working days for the Metropolitan France. For the other destinations, the times of routing are not guaranteed by the Post office.

A longer time could be indicated within the shortest times by email but in any assumption the time could not be higher than 4 months in which case, if this 4 months maximum time is exceeded without reason of cause beyond control, the customer will be able to denounce the contract by letter registered with acknowledgement of delivery.
If an article appears inalienable after the order, “tatouvushop” will inform the customer as soon as possible of it and in exchange a product of equal quality will address to him sold at a lower or equal price, or will cancel the order and will refund the customer. The customer will not be able to claim a different compensation for this reason. All the products sent are carefully packed and during transport are dealt with by the Post office.

The delivery of the ordered products is carried out with the address of delivery being reproduced on the purchase order of the purchaser. This address can differ from the address of this last.

In the event of payment by cheque, the parcel is sent only from the date on which the integral cashing arrived on the bank account of “tatouvushop”.

“Tatouvushop” can be held for person in charge in the event of temporary unavailability of the products, for reasons of cause beyond control (in addition to those usually retained by the decisions of the courts and French courts - wars, riots, all-out strikes or partial, bad weather preventing the deliveries, fires, accidents and impossibilities of being supplied, restrictions governmental or legal, breakdowns of computer, blocking of telecommunications including networks and in particular Internet), can give place to no cancellation of the order, no reduction of the price paid by the purchaser, and to any payment under damages.

An email is sent to the purchaser the day of the forwarding of its parcel in order to transmit the number of parcel. With this number, the purchaser will be able to follow his parcel starting from Internet site www.laposte.fr/colissimo.

Article 7: Returns of the products
In the event of nonconformity product (S) delivered (S) - error on (S) produced (S) - compared to the indications being reproduced on the purchase order “tatouvushop” is committed to exchange it (S) produced (S) not corresponding to the order, or carrying out refunding of the product (S) concerned (S), subject to informing of it as a preliminary “tatouvushop” by letter registered or email (with acknowledgement of delivery), the day of the delivery or at the latest in the two wrought days according to the delivery.

Any complaint formulated out of this time could not be accepted. Refunding or the exchange will be carried out only when the customer turns over (in recommended for France), accompanied by a mail, it (S) produced (S) concerned (S), in the state and in the packing of origin and, if necessary, without opening of conditioning. The forwarding costs concerning this return will not be refunded with the customer.

It is imperative, that a parcel arrives in good condition or not, to open it. It thus falls to the recipient to check the contents and the state of the parcel, and this in front of the deliveryman or in the enclosure of the place of withdrawal. If it is necessary, the recipient must:

* to take the precise reading of deteriorations or anomalies concerning the articles delivered and the box board (dented, broken, adhesive torn or crossed.) on the receipt of delivery,
* to refuse the entirety of the parcel (and to indicate the refusal on the delivery order) which would contain a broken or deteriorated article, the conveyor having to establish an official report on the spot,
* to inform some in the two working days www.tatouvushop.com (registered letter or email with acknowledgement of delivery) with a photograph of deterioration if possible.

If this procedure is observed, “tatouvushop” will carry out the exchange of the product concerned (or refunding if exhaustion of stock) without expenses additional for the purchaser.

If, in spite of our recommendations, the recipient did not check the parcel and his contents as indicated above, it is absolutely obligatory that it issues reserves on the delivery order (“subject to unpacking”).
In the event of nonrespect of these instructions, the responsibility for the conveyor could not be blamed. “tatouvushop” does not have any recourse near the conveyor and the purchaser should suffer the damage personally that “tatouvushop” cannot deal with.

Article 8 - Contractual validity of information
The photographs and texts of the articles represented are not contractual.
Information being reproduced on the site interns were written in good faith using the notes and of documentations of our suppliers. Tatouvushop will not be able to in no case to be held for person in charge for the possible errors retranscribed for these documents or notes.
The representation of the products cannot urge the responsibility deTatouvushop nor to affect the validity of the sale.
At each entry of visitors on Internet site www.Tatouvushop.com, the articles suggested with the sale are reactualized automatically, however the offers are valid only within the limit of stocks available in stock.

Article 9 - Clause of perfect information
The customer expressly states to have received from Tatouvushop all information and councils necessary for the pleasure of the object of his order and gives up seeking his responsibility for this fact.

Article 10 - Satisfied or refunded
In accordance with the L121-16 article of the Code of Consumption, the purchaser has a time of 7 days retractation frank as from the reception of the parcel by the recipient, to make return of the products (accompanied by a mail) to tatouvushop for an exchange or of a refunding. If this time of 7 days return frank expires normally Saturday, one Sunday or a public holiday or been unemployed, it is extended until the first next wrought day. The exercise of the right of retractation is subordinated to the sending of the product delivered to TATOUVUSHOP. The expenses of return are the responsibility of the purchaser, being specified that the conditions of the sending and the return must be identical.

Since the purchaser exerted his right of retractation within the time limit Tatouvushop engages, as of the reception of the parcel, to refund as soon as possible the totality of the price to him poured for the product, except for the expenses of return and provided the product is turned over in its complete packing of origin, intact and clean.

This faculty of retractation can never play if the products which were delivered are books, puzzles, parlour games, audio or video recordings loosened by the recipient, and more generally if the delivered products obviously were the subject of a durable use or a modification.

Article 11 - Guarantee
The sold articles are guaranteed by the supplier or the following craftsman of the methods which are clean for them.
Moreover, they profit from the legal guarantee for defects hidden in the condition which the customer acts within a short time. This guarantee relates to the parts and the hand of opens for the articles turned over to Tatouvushop the transport charges being to the load of the customer. The sendings in port of or against refunding will be refused.

The use of the provided articles is done under the exclusive responsibility of the customer with whom it belongs to assume the direction and the monitoring of the articles. Are excluded the liability all damage resulting in particular from a misuse, an abusive use of the articles or negligence of the customer, a defective installation, the lightning, non-observance of the instructions of installation or exploitation, cause beyond control or because of third. Any complaint according to which the articles would be defective as for their matter or with their manufacture will have to be made in writing without delay with TATOUVUSHOP by the customer and to include all explanations necessary.

The customer releases TATOUVUSHOP of any responsibility in the event of loss or damage resulting from the use from the objects.

With regard to the thirds, the customer will make his personal deal of any complaint.

The consumable ones are not covered by a guarantee.

Article 12 - Data-processing law and freedom
In accordance with article 34 of the law N°78-17 of January 6, 1978 relating to data processing, with the files and freedoms, you have a right of access, of correction and suppression of the personal data concerning you.

To exert this right, write to us by mail with TATOUVUSHOP. To in no case, your information will not be communicated to other thirds.

Article 13 - Applicable law
In the event of litigation, the purchaser will address himself in priority to TATOUVUSHOP in order to agree on a friendly solution. If the litigation persisted, only the French Right is applicable and the courts of Melun and Meaux is qualified.

Data processing and freedoms:

In accordance with the law n°78-17 of the 6/1/78, the customer constantly has a right of access and of correction to the data relating to it. This right must be exerted in line or on request by email “tatouvushop.com.

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